FAQ'S

Yes, we offer discovery calls. You can book in advance or call us to check availability. Please note, this is not a consultation.

We offer a range of services including interior design consultations, design only interior design, full-service interior design, commercial concept design, home staging and interior styling.

Focused advice to help you make confident decisions about your space. A paid consultation offers time to explore your ideas, discuss challenges and receive guidance on areas such as layout, colour, furniture and finishes. Detailed design work, drawings and sourcing are quoted separately.

You can book a consultation by contacting us through our website or by calling our office. We will guide you through the process and schedule a time that works for you.

Interior styling focuses on the finishing touches like arranging furniture, artwork, and accessories to create a cohesive look. Interior design involves a more comprehensive approach, including layout planning, sourcing, and project management.

Our full-service interior design package includes everything from initial concept development to installation and final styling. We handle sourcing, deliveries, and on-site design oversight to bring your vision to life.

Design Only Interior Design provides a professionally developed scheme for clients to implement themselves. It includes plans, moodboards, visuals, and a shopping list with product links, allowing you to handle purchasing, delivery, and installation at your own pace. Full-Service Interior Design, on the other hand, is a comprehensive service where we manage every aspect of the project, from concept development to sourcing, coordination, and on-site installation, ensuring a turnkey solution tailored to your needs.

Interior Styling focuses on adding the finishing touches to a space, such as arranging furniture, artwork, and accessories to create a cohesive and personalized look. It is about enhancing the aesthetic appeal and functionality of a lived-in space. Home Staging, on the other hand, is designed to prepare a property for sale or rent by creating an inviting and neutral environment that appeals to potential buyers or tenants. It highlights the property’s strengths and helps prospective clients envision themselves living there.

Commercial concept design focuses on creating a cohesive and compelling vision for commercial spaces such as restaurants, cafés, boutiques, and hospitality venues. Through moodboards, color palettes, and indicative materials, furnishings, and finishes, we develop a design concept that reflects your brand and the experience you want to create. Detailed drawings, specifications, and product sourcing can be quoted separately to bring the concept to life.

It's best to hire an interior designer at the beginning of your project to ensure everything aligns from the start. This helps avoid costly changes and ensures a cohesive design throughout.

The duration of an interior design project varies depending on its scope and complexity. Smaller projects may take a few weeks, while larger, full-service projects can take several months. We provide a timeline during the initial consultation.

Before starting, we hold a detailed creative brief meeting to understand your property, lifestyle, requirements and preferred design direction. The designs should therefore reflect what we have agreed. We are happy to discuss and review any requested changes. Our fixed design fee covers work up to the presentation stage; further revisions are charged hourly or quoted separately to prevent the project becoming open-ended.

We source from trusted suppliers, artisans and makers worldwide. Unlike an in-store design service limited to its own product range, we select pieces based on your project, style and needs—without restricting you to what one shop offers.

Yes, for certain products, especially sofas, this can be beneficial. We assess the requirements on a project-to-project basis. Please note that showroom visits can also limit us to local brands.

Yes, we implement a minimum spend to ensure we can deliver a project with high-quality items and maintain the standards of our design services. This allows us to create spaces that meet your expectations and our commitment to excellence.

Showroom design services follow a different business model and are usually limited to products they sell, which can influence the design direction and result in similar-looking interiors. Their design costs may also be incorporated into product prices, so the service is not necessarily free. As an independent studio, we source globally and select each piece specifically for your project, creating a more personal and distinctive interior.

Yes. We provide detailed documents with product information and visuals for your approval. Where agreed in advance, you may also join us on selected showroom visits. If you need further information before approving an item, please let us know.

We work with alot of custom-made items and trade-only products, which are generally non-returnable. Furthermore, to streamline the process, we do not typically allow returns. However, we aim to provide comprehensive information and visuals to ensure you are confident before approving any items.

Yes. We offer a comprehensive turnkey service and provide design management from concept through to installation and final styling. We can collaborate closely with your appointed contractors, architects and project managers, coordinating design decisions, sourcing, deliveries and on-site design oversight. This allows your project to progress smoothly while you are away, with clear communication and regular updates throughout.

Project management is a distinct role typically covering construction programmes, budgets, contracts and contractor performance. We provide design management, coordinating design decisions, specifications, sourcing and installation requirements while working closely with your appointed project manager, architect and contractors to ensure the design is delivered as intended.

No. You appoint and contract directly with builders, architects and project managers, ensuring clear responsibilities and direct control over agreements and costs. We appoint only our trusted craftspeople and specialist design collaborators where required, while coordinating closely with your wider project team.

Yes. As an additional service, we can introduce suitable contractors, share their details and arrange meetings to help you make an informed choice alongside our tender documents. You make the final decision and appoint them directly. We are independent and recommend professionals in good faith, but cannot accept responsibility for their work.

Before construction begins, we need to complete the detailed design, which can take from a few weeks to several months depending on the project’s size and complexity. We then prepare tender documents so contractors can quote accurately, obtain final approval and order essential installation items so they are on site when required.

Yes, we create 2D and 3D visuals to help you envision the final design before implementation.

Under our Full-Service Interior Design agreement, we supply all specified products as part of our service and fee structure. Alternatives may differ in dimensions, materials or quality and may not suit the design. Additionally, we may be working to a minimum order requirement from a brand, and removing items could compromise the ability to secure other items. If you purchase an item elsewhere, a percentage of the originally specified item’s value may be charged, and you will be responsible for ordering, delivery, installation and any related issues.

We specify products and estimate quantities to the best of our ability using the information available. However, as interior designers rather than specialist installers, requirements may vary depending on installation methods, site conditions and unforeseen factors. Before placing orders, the appointed contractor or relevant tradesperson must verify quantities, measurements, technical requirements and product suitability, and advise us of any necessary adjustments. If additional materials or alternative products are required, any associated purchase, delivery or installation costs will be an additional project expense. Responsibility depends on the reason for the change: costs due to site conditions or agreed changes are generally covered by the client, while costs from contractor errors, damage or installation methods should be covered by the contractor. Any error on our part will be reviewed and addressed separately.

If there is an issue with a product, we will liaise with the supplier to resolve it as quickly as possible. This may include arranging a replacement, repair, or refund, depending on the supplier’s policies. Please note that while we facilitate this process, the resolution is subject to the supplier’s terms and conditions.

No. We respect your privacy and can change or omit names, locations and project details. What may be shared will be agreed with you in advance.

Yes, photographing completed projects is very important for a small business like ours. Any exceptions must be agreed upon before starting the project, as it may affect our ability to dedicate time to a project we cannot share.

Our projects are divided into defined stages, with cancellation terms set out in our agreement. As we reserve dedicated time in our schedule, cancelling may result in the loss of your deposit and payment for any work completed or costs already committed.